Corporate Logistics and Supply Chain Management
Training Solutions

Logistics people are a critical component in your organization. Their actions impact the performance of every other functional group. Whether  it is accurate receiving to let Finance to pay suppliers on time, or it is the timely delivery of quality parts to the right place, nobody can hit their targets without the logistics team's help. And they likely have more contact with, and more impact on, customer satisfaction than any other group. And yet, they are a largely forgotten, poorly trained, and much maligned part of your organization.

Our corporate partners have come to us because of:

• Logistics personnel have risen through the ranks of the organization without any formal training & who lack up to date tools to control costs & lag the rest of the organization in meeting targets,
   
• The need for a clear, consistent message that logistics is one of the organization's critical success factors,
   
• A lack of teamwork within the logistics group and obliviousness to their essential role in the success of the organization,
   
• A disorganized logistics/supply chain group who shoulder the blame for much of what goes wrong in the organization and,
   
• Another round of consultants who promise a new system that will make customer service issues go away.

Yes, one solution is to call in the consultants. But small and medium enterprises (SME's) lack the resources. Larger organizations have done ERP, BPR, ISO and the rest, but the the problems persist. Perhaps your people just need the training to learn how to get the most out the systems they already have in order to evolve into a high performance team.

Now Imagine:

• starting days with accurate and timely information about the status of your production
   
• shorter operations meetings that look ahead because you've already given your peers a heads up about the past issues
   
• happy material handlers that spread goodwill rather than discontent throughout the organization (especially at contract time),
   
• cooperative, proactive route cause analysis of service level short falls,
   
• a staff that constantly surprises you by bringing new and innovative cost cutting ideas to your attention,
   
• a winning logistics team that stands equal in status to, and contributes as much or more to the success of the organization than any other group, even marketing and sales.

The George Brown College Program begins with training in logistics that has two primary mandates. First, develop a strong understanding of who the customers are and what they need to make them successful. And second, deliver the tools to control costs and make the logistics group successful. Hit your service levels at the lowest possible cost. That's it.

Then, for those who need it, the program provides higher level training in cooperative strategy, change management, and strategic alliances. Essential stuff to make a big corporate impact.

Flexibility to fit your needs:

So, whether your organization needs:
        - logistics training that is tailored to your unique needs, or
        - you feel your people would benefit more from training in a diverse, global class,

we can help you design the program that will have the maximum impact. And, whether you need a program that is online, onsite, or a combination of the two, we have the resources and expertise to design one that delivers significant and real bottom line savings. After all, without empowering your people and building a strong team, you can't get your own career to the next level, can you?

If this stuff hits home, the time has come to put together an accredited training program for your people. A good start may be to send one person to the program. If you're still unconvinced you need training, ask a random sample of your people what a "Saw-tooth Diagram" is. Then call us to open the dialogue:

Professor Peter Jackson, MSC, MBA,
phone: 416.415.5000 ext. 4709 or
toll-free @ 1-800-265-2002 ext. 4709